Fresh Casino Terms and Conditions
Before registering or using any of the services provided by Fresh Casino, operated by Galaktika N.V. (the “Company”), players agree with all the rules specified in its Terms and Conditions page. Regulated by Antillephone N.V., according to the Curaçao laws, the casino indicates the main rights and obligations of all the involved parties, namely the Company and the users.
Status and Modifications
All changes connected to the services, including but not limited to software, provision of services, requirements, among others, can be made valid without prior notice. Every user is responsible for checking the full terms and conditions to review all such changes. In case of disagreement, registered users have the right to delete the account and stop using the services.
Legal Requirements to Play on Fresh Casino
According to the current legislation, only persons above 18 years of age, or according to the eligibility for gambling of each country, can register on the website or app and use the services. Therefore, documentary evidence might be requested at any time to prove the identity and legal age of players, and all such data is protected in accordance with the privacy policy.
Players from Australia are not hindered from registering, as are some countries, but players are advised to know their local legislation in regard to gambling. NetEnt games are not available in many countries, including Australia.
Agreements and Authentication
The right to use the services available on Fresh Casino depends on the agreement and confirmation by the user on a few points:
- You rightfully own the money in your account, and all the information provided upon registration, deposits, and withdrawals is true and accurate.
- Your loss of money using the services is part of and common in gambling, and that is your sole responsibility and risk.
- You are responsible for ensuring the accuracy of your bets.
Payments and Transfers
According to the terms and conditions of the Company, players shall only deposit or withdraw with payment systems registered in their name. Using the name of partners, friends, spouses, or relatives or being underage can be considered a violation of the agreement.
The Company does not take cash, and third parties are involved in processing payments, always under the protection of the terms in the privacy policy.
Deposit and Withdrawal of Money
Players who request withdrawals will undergo a verification of identity and should wait 24 to 48 hours to have their request accepted. Withdrawals exceeding 1,250 $ can result in additional verification for a period larger than 48 hours. An additional confirmation may also occur for deposits above 2,000$ to check the source of those funds.
The daily cashout limits are set at 5,000$ for the first three rank levels of Fresh Casino, 12,000$ for the four next levels, and there are personal limits applied to Elite and Fresh ranks. Jackpots, on the other hand, are processed in full.
Prohibited Activities
When using the website, app, or services in general, users will be in a material breach of the terms and conditions in the following cases:
- Providing information to third parties.
- Participating in criminal activity of any kind.
- Using systems designed to defeat gambling systems.
- Fraudulent acts for their benefit.
- Colluding with other players when gaming.
- Developing strategies that result in fraudulent actions or dishonest winnings.
System Errors or Defects
Players who are familiar with online casinos are aware that games always void any winnings or bets in case of malfunction. Therefore, when using the services or the Websites, errors might occur, and they will cancel any actions, regardless of their impact on the funds.
However, the Company is not liable for any losses that might occur due to system errors. The Casino and all its employees, partners, directors, and service providers, in general, do not represent any guarantees that the website and software will be error-free at all times or that there will be no interruptions.
Legislation and Jurisdiction
The terms and conditions of Fresh Casino shall be construed in accordance with the laws of Curaçao. The courts of Curaçao have the single right of jurisdiction to settle all disputes, as a common practice in online casinos.
Rights and Obligations
All the rights and obligations of both users and the Company are well detailed in the complete version of the Terms and Conditions page on Fresh Casino. Therefore, for any additional information on the topics brought here and on any other remaining topics, players are advised to read the full terms and decide considering the rules in full. Only the complete version represents a true and updated form of their terms and conditions.