Fresh Casino Privacy Policy
Fresh Casino takes the privacy of its customers seriously and respects their right to know that the website requires access to certain information, like any others. That data is controlled and processed by the company behind the online casino, Galaktika N.V. (the “Company”), in order to generate the best possible experience for the customer.
In accordance with the principles established by the General Data Protection Regulation (EU) 2016/679, personal data is processed in an honest, respectful, and transparent manner. All data that is no longer necessary is immediately erased, and the Company does not hold any type of sensitive information that could involve any risks to the customer.
Personal Data
The use of personal data is strictly related to the identification of the customers. That is necessary for the correctness of payments and, therefore, data such as the following might be collected by the Company:
- Name and surname;
- Patronymic;
- Address;
- Contact information;
- Username;
- Payment information.
The Company reserves its right to share that information with its affiliated companies or business partners for the same purposes already described. All such companies are aware of the correctness of data processing according to the Regulation mentioned above.
Rights and Obligations of the Parties – Fresh Casino and Users
The rights and obligations of both parties are well determined in the main source of Fresh Casino’s privacy policy. Among them, the provision of accurate data by the user and the rightful processing of it according to state-of-art principles apply to all cases.
Even in the case of Australian players, the Company complies with the EU legislation for the protection and preservation of all such collected data. Its principles are governed by the General Data Protection Regulation (EU) and the Electronic Communications Privacy Directive 2002/58/EC, as amended by the Directive 2009/136/EC.
Data Protection Technology
The entire website and the official Fresh Casino app use 128-bit SSL cryptography to protect its customers’ data and all the transactions made on the website. Also, as a licensed casino operator, it is regularly regulated according to the Curaçao laws.
Optional and Additional Use of Data
When registering, customers of the website or app provided by the Company can allow or disallow the use of personal data for marketing purposes. Similar to the adaptation of the overall gambling experience, that information can help the Company adjust mailing to the users’ preferences.
On the other hand, for users who specifically choose the games and slots provided and developed by NetEnt, the Privacy Policy by that company also applies.
Requests to Fresh Casino
Users have the right to contact the casino via the email [email protected] and require to view the stored personal data or request changes or their deletion. It is also possible to inquire regarding how the data is collected, stored, and kept safe in more detail than the privacy policy can provide.
Also, customers are required to confirm their identity when they carry out such requests, as one of the security measures to safeguard their data. Fees might be applied to duplicate requests or additional copies of any kind that can be considered unreasonable or excessive.
Cookie Policy
The small sets of data called cookies are stored by everyone’s browser, and Fresh Casino makes use of it to personalize the online gambling experience of Australian users. The purpose is to make sure that promo offers and opportunities are built according to the preferences of the customers.
More than a tool to optimize the overall casino experience, the Company makes use of cookies to analyze the users’ activity and how they behave on the website. That is useful to determine the occurrence of undesirable behavior or fraudulent actions.
Third-Party Use of Cookies
The website also reserves the right to make use of services such as Google’s to have a state-of-art service to check the performance of the website from the users’ point of view. In addition, the cookies of third-party partners are used to reward them when customers follow affiliate links.
Differentiation of Public Info
Keep in mind that the Company is not responsible for the information made public by the customers through the chat. Such information is not provided to the Company in any secured and standard way and, therefore, the rules specified herein and in the complete privacy policy page do not apply.
In possession of all that information, customers can decide whether they want to use the Website of the Company or not. Using it and any of the services therein indicate that users agree with both rights and obligations connected to their use of the website and such services.